Refund policy

We don’t accept returns or Refunds for our products except in the case of

Major Damage /Wrong item sent(Size different from the order)

In case you face a situation as above, it is must that we need an unboxing video. Return requests without an unboxing video will not be accepted.

360º opening video must !! otherwise no complaints will be accepted

Please make video while opening the parcel
Video should start ,from showing the address label as it is sent by us right from the outer package...

No replacement or refund will be done without video proof if in case u receive damaged/missing/any kind of issue. Please follow this strictly. Do not argue afterwards

If you have a return request, you will have to raise a query through our support platforms- Call/Website Support Portal etc within 24 hours.

Discounted items are final and cannot be returned or exchanged

Once a product is dispatched, returns are not accepted.

 

CANCELLATION POLICY

We do not accept order cancellations once an order has been placed.
Please review your cart carefully before completing your purchase.

If you have any concerns, feel free to contact us at care@nuwaara.com before placing your order.